One of the biggest challenges that distributors face during COVID-19 is making sure their team stays productive while working remotely and they can assure critical tasks are getting done while fewer employees are in the office. While remote working tools are an obvious choice for maintaining productivity, companies with custom workflows are at a significant advantage with distributed workflows.
We’ve helped many Infor users with ION workflow, events, alerts and more that can guide your entire company to get work done in a timely fashion. Regardless of where your employees do their actual work, the key to any successful business is being able to create a repeatable and scalable process. That’s exactly what workflow automation can do for you.
Here are some of the ways we’ve helped our clients with workflow design and implementation:
- Mapping out the key processes in your business
- Identifying task flows in each business process
- Helping part down processes based on existing functionality in your software systems
- Creating the actual workflows inside of Infor Ion and elsewhere in your systems
Once you begin implementing workflows throughout your company, you will enjoy greater efficiencies across you most important processes. You can continue to refine those processes for greater speed. Additionally, you will have a deeper connection between your technology, people, processes and services.
Workflows give you the context to manage and improve your processes. In addition to improving your productivity with remote work, we can help you standardize and monitor your business without increasing the strain on your IT team. In the case of Infor ION, once you begin connecting your software to your people and processes, you’ll be able to manage, monitor and document the work across your teams. When exceptions occur or tasks are missed, you can set alerts for the right people to get involved before work is interrupted or a problem escalates.
These exceptions and alerts are based on rules that you establish. This allows you to ensure corporate governance, service levels and automate necessary interventions and approvals.
If you’re interested in making your business more productive and profitable as you face the unique challenges of COVID-19, please contact us today for your free consultation.